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Have questions? Our team is here to help you plan the perfect event.
Let’s Plan Something Memorable
Whether you’re planning a new celebration, need help with an existing booking, exploring partner opportunities, or bringing a unique idea to life we’re here to help.
Planning a celebration?
Share your vision - birthdays, experiential events, corporate engagements, or something unique.Need support with an existing event?
Get help with updates and clarifications. Events within 3 days? Reach us via WhatsApp.Looking for trusted services?
We recommend verified decorators, photographers, entertainers, and event partners.Want to become a Zappy partner?
Artists and service providers can reach out to explore onboarding opportunities.Have a custom idea?
Tell us what you have in mind — we love bringing new experiences to life.Send us a Message
Frequently Asked Questions
Find answers to common questions about our services
How does Zappy work for planning and booking events?
Zappy makes celebration planning simple — browse curated events, choose your date and time, personalize your décor and add-ons, and checkout in minutes. You can book a single event, multiple events together, or even just a partner service like a photographer or magician. We recommend booking 1–2 weeks in advance, but we often accommodate last-minute bookings depending on availability.
Can I customize my event with add-ons like photographers, artists, or extra décor?
Absolutely. Every event can be personalized with premium services including photographers, magicians, entertainers, return gifts, décor upgrades, theme variations, and more. You can add as many services as you need before checkout.
Do I need a special occasion to book Zappy?
Not at all! Zappy is perfect for both planned celebrations and spontaneous moments — friends visiting, game nights, family fun, office team activities, or simply when the “stadium is full” and you want to host the experience at home. Any moment can become a celebration.
Can I book multiple events or services at the same time?
Yes. Zappy allows you to build a multi-event celebration cart — mix birthdays, experiential events, corporate activities, and partner services in one seamless booking. Everything is confirmed together in one checkout.
What locations do you support for event setup?
We design and deliver experiences in any space — your home, office, apartment clubhouse, restaurant, banquet hall, or any venue of your choice. Just share the location details during booking and our team takes care of the rest.
What if I need help, have a special request, or want a custom event?
Our event experts are always available. Whether you have questions about an existing booking, need help choosing the right event, want a fully custom experience, or wish to partner with Zappy as a service provider — simply reach out and we’ll guide you end-to-end. For dedicated support, you can also book an Event Planner add-on to manage coordination, communication, and on-site execution.
